Returns Policy
Bell Natural Health Products Ltd makes every effort to ensure products arrive in perfect condition. However in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.- customerservices@bellnaturalhealthproducts.co.nz

If you have not received your order within 5 working days from the dispatch date, customers should contact Customer Services. If we are unable to locate the missing product a replacement will be sent.

Refunds & Repairs
If your purchase from Bell Natural Health Products Ltd is found to be faulty and is in its guarantee period, please return it to us in its original packaging for a full refund or exchange (within the first 14 days). Refunds for valid claims will be made via the same method of payment as used to place your order.

Refunds may only be offered if the item purchased is unused, sealed and is in its original packaging. A small administration charge may be deducted from your refund once the item is returned to us.